1xBet Complaints & Dispute Resolution
Updated March 2026
1xBet has a track record of 45 registered complaints, of which 38 (84%) have been resolved. This strong resolution rate indicates a commitment to fair player treatment.
If you have an issue with 1xBet, this guide explains the dispute resolution process and your options for escalation.
Key Information
Step-by-Step Guide
Contact customer support first
Reach out to 1xBet's customer support via live chat or email. Explain your issue clearly and provide relevant details and screenshots.
Document everything
Save screenshots, chat logs, transaction IDs, and any relevant evidence to support your complaint.
Escalate internally
If initial support doesn't resolve your issue, ask to escalate to a senior representative or complaints department at 1xBet.
File with the licensing authority
If the casino doesn't resolve your complaint, file a formal complaint with 1xBet's licensing body (Curaçao).
Tips & Best Practices
- ✓Stay calm and professional in all communications — emotional messages are less effective.
- ✓Document everything with timestamps and screenshots before filing a complaint.
- ✓1xBet has resolved 38 of 45 complaints, giving you a good chance of resolution.
- ✓Third-party mediation services can help if direct resolution fails.
Frequently Asked Questions
How do I file a complaint against 1xBet?
How many complaints does 1xBet have?
Is 1xBet responsive to complaints?
Quick Info
- Founded
- 2007
- License
- Curaçao
- Games
- 8,000
- Withdrawals
- 15 minutes to 24 hours
- KYC
- Required
- Safety
- ✓