How to Delete Your 1xBet Account for Kenyan Players
If you've decided to close your 1xBet account, this guide explains the process step by step. Before proceeding, make sure to withdraw any remaining balance.
Account deletion at 1xBet is typically permanent, so consider temporary self-exclusion if you just need a break from gambling.
Key Information
Step-by-Step Guide
Withdraw your balance
Before closing your account, withdraw all remaining funds from 1xBet. Withdrawal time is typically 15 minutes to 24 hours.
Cancel active bonuses
Check if you have any active bonuses at 1xBet. Cancel them or complete wagering requirements before deletion.
Contact customer support
Reach out to 1xBet's support team via live chat or email and request permanent account closure.
Confirm your identity
Support may ask you to verify your identity before processing the deletion request.
Wait for confirmation
1xBet will process your request and send a confirmation email once your account has been closed.
Tips & Best Practices
- ✓Consider self-exclusion or a temporary cooldown period instead of permanent deletion.
- ✓Withdraw all funds before requesting deletion — you may not be able to recover them after.
- ✓Save any transaction records from 1xBet for your own records before closing the account.
- ✓1xBet may retain certain data as required by their Curaçao license obligations.
- ✓Withdraw your full balance to M-Pesa or your crypto wallet before requesting account deletion — once the account is closed, recovering remaining funds is difficult.
- ✓If you're deleting your account for responsible gambling reasons, consider self-exclusion first. Some casinos offer cooling-off periods of 1–6 months without permanent deletion.
Frequently Asked Questions
How do I permanently delete my 1xBet account?
Can I reopen my 1xBet account after deletion?
How long does 1xBet account deletion take?
Will I lose my M-Pesa deposit history if I delete my casino account?
Quick Info
- Founded
- 2007
- License
- Curaçao
- Games
- 8,000
- Withdrawals
- 15 minutes to 24 hours
- KYC
- Required
- Safety
- ✓
