If you've decided to close your BC.Game account, this guide explains the process step by step. Before proceeding, make sure to withdraw any remaining balance.
Account deletion at BC.Game is typically permanent, so consider temporary self-exclusion if you just need a break from gambling.
Key Information
Step-by-Step Guide
Withdraw your balance
Before closing your account, withdraw all remaining funds from BC.Game. Withdrawal time is typically instant to 2 hours.
Cancel active bonuses
Check if you have any active bonuses at BC.Game. Cancel them or complete wagering requirements before deletion.
Contact customer support
Reach out to BC.Game's support team via live chat or email and request permanent account closure.
Confirm your identity
Support may ask you to verify your identity before processing the deletion request.
Wait for confirmation
BC.Game will process your request and send a confirmation email once your account has been closed.
BC.Game
Tips & Best Practices
- ✓Consider self-exclusion or a temporary cooldown period instead of permanent deletion.
- ✓Withdraw all funds before requesting deletion — you may not be able to recover them after.
- ✓Save any transaction records from BC.Game for your own records before closing the account.
- ✓BC.Game may retain certain data as required by their Comoros license obligations.
- ✓If you want to close your account at a UKGC-licensed casino, the operator must process your request promptly. You can also self-exclude via GamStop, which blocks you from all UKGC-licensed gambling sites simultaneously.
- ✓Under UK data protection law (UK GDPR), you can request deletion of your personal data after account closure. The casino may retain some records for regulatory compliance purposes.
Frequently Asked Questions
How do I permanently delete my BC.Game account?
Can I reopen my BC.Game account after deletion?
How long does BC.Game account deletion take?
What is GamStop and how does it differ from closing my account?
Quick Info
- Founded
- 2017
- License
- Comoros
- Games
- 4,000
- Withdrawals
- Instant to 2 hours
- KYC
- Not Required
- Safety
- ↑