Account & Access

How to Delete Your 1xBet Account for European Players

Ana Herrera, Security & Trust Expert
By Ana Herrera
|Updated April 2026

If you've decided to close your 1xBet account, this guide explains the process step by step. Before proceeding, make sure to withdraw any remaining balance.

Account deletion at 1xBet is typically permanent, so consider temporary self-exclusion if you just need a break from gambling.

Key Information

Casino1xBet
Self-ExclusionAvailable
Processing Time24-72 hours
Withdrawal FirstRequired
GDPR RightRight to erasure (Article 17)
Processing TimeUp to 30 days under GDPR

Step-by-Step Guide

1

Withdraw your balance

Before closing your account, withdraw all remaining funds from 1xBet. Withdrawal time is typically 15 minutes to 24 hours.

2

Cancel active bonuses

Check if you have any active bonuses at 1xBet. Cancel them or complete wagering requirements before deletion.

3

Contact customer support

Reach out to 1xBet's support team via live chat or email and request permanent account closure.

4

Confirm your identity

Support may ask you to verify your identity before processing the deletion request.

5

Wait for confirmation

1xBet will process your request and send a confirmation email once your account has been closed.

Tips & Best Practices

  • Consider self-exclusion or a temporary cooldown period instead of permanent deletion.
  • Withdraw all funds before requesting deletion — you may not be able to recover them after.
  • Save any transaction records from 1xBet for your own records before closing the account.
  • 1xBet may retain certain data as required by their Curaçao license obligations.
  • As an EU resident, you have the right to erasure under GDPR Article 17. You can request that an MGA-licensed casino delete all your personal data after closing your account.
  • Before requesting account deletion, withdraw any remaining balance. Once the account is deleted, recovering funds becomes extremely difficult.
  • Note that casinos may retain certain data (transaction records, responsible gambling self-exclusions) for regulatory compliance even after deletion. They must inform you what data is retained and why.

Frequently Asked Questions

How do I permanently delete my 1xBet account?
Contact 1xBet's customer support via live chat or email and request permanent account closure. Withdraw all funds first, as you won't be able to access them after deletion.
Can I reopen my 1xBet account after deletion?
Typically no — permanent account closure at 1xBet is irreversible. If you think you might want to return, consider a temporary self-exclusion instead.
How long does 1xBet account deletion take?
Account deletion requests are usually processed within 24-72 hours. You'll receive an email confirmation once complete.
Can a casino refuse to delete my account under GDPR?
A casino can delay deletion if you have pending withdrawals or unresolved disputes. They may also retain specific records required by anti-money laundering regulations (typically 5 years of transaction data). However, they must delete all non-essential personal data within 30 days of your request under GDPR.

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