Responsible gambling is a core part of a safe gaming experience. Shuffle provides tools to help you stay in control, set limits, and take breaks when needed.
As a casino licensed by Curaçao, Shuffle is required to offer responsible gambling features. Here's a complete guide to the tools available.
Key Information
Deposit LimitsAvailable
Self-ExclusionAvailable
Cool-Off PeriodAvailable
Support ResourcesGamCare, Gambling Therapy
Self-ExclusionOASIS — mandatory nationwide database
Deposit Limit€1,000/month (cross-platform)
Step-by-Step Guide
1
Set deposit limits
In your Shuffle account settings, set daily, weekly, or monthly deposit limits to control your spending.
2
Set loss limits
Configure maximum loss limits to automatically stop play when you've reached your threshold.
3
Use cool-off periods
If you need a short break, use Shuffle's cool-off feature to temporarily restrict your access for a set period.
4
Self-exclude if needed
For a longer break, self-exclusion at Shuffle prevents you from accessing your account for a chosen duration (typically 6 months to 5 years).
Shuffle
Tips & Best Practices
- ✓Set limits before you start playing, not after losses.
- ✓Never chase losses — this is the most common path to problem gambling.
- ✓Shuffle's responsible gambling tools are available in your account settings.
- ✓If gambling is affecting your life, seek help from organizations like GamCare, Gambling Therapy, or the National Council on Problem Gambling.
- ✓Germany has some of the world's strictest responsible gambling measures. The OASIS system tracks self-exclusion across all GGL-licensed casinos — once excluded, you're blocked everywhere.
- ✓The €1,000/month deposit limit exists specifically as a responsible gambling measure. If you need a lower limit, GGL-licensed casinos must allow you to set a custom cap below €1,000.
- ✓If you feel gambling is becoming a problem, contact the BZgA helpline (0800 1 37 27 00) — it's free, anonymous, and available in German.
Frequently Asked Questions
What responsible gambling tools does Shuffle offer?
Shuffle offers deposit limits, loss limits, wagering limits, cool-off periods, and self-exclusion. Access these through your account settings.
How do I self-exclude from Shuffle?
Contact Shuffle's customer support or use the self-exclusion option in your account settings. Self-exclusion periods typically range from 6 months to permanent.
Where can I get help for problem gambling?
Several organizations offer free, confidential support: GamCare (UK: 0808 8020 133), Gambling Therapy (international), National Council on Problem Gambling (US: 1-800-522-4700), and Gamblers Anonymous.
How does the OASIS self-exclusion system work?
OASIS is Germany's centralized player exclusion database operated by the GGL. When you self-exclude, you're blocked from all GGL-licensed gambling platforms (online and land-based). The minimum exclusion period is 3 months. You can request removal after the cooling-off period, but reinstatement is not automatic and requires a review process.
Does OASIS apply to offshore crypto casinos?
No, offshore crypto casinos are not connected to the OASIS system. This is a significant concern because players who self-exclude from GGL-licensed platforms can still access unlicensed offshore sites. If you struggle with gambling, consider using additional self-exclusion tools provided by individual offshore casinos.
Quick Info
- Founded
- 2023
- License
- Curaçao
- Games
- 5,000
- Withdrawals
- Instant to 1 hour
- KYC
- Not Required
- Safety
- ↑