How to Delete Your PokerStars Casino Account
Updated March 2026
If you've decided to close your PokerStars Casino account, this guide explains the process step by step. Before proceeding, make sure to withdraw any remaining balance.
Account deletion at PokerStars Casino is typically permanent, so consider temporary self-exclusion if you just need a break from gambling.
Key Information
Step-by-Step Guide
Withdraw your balance
Before closing your account, withdraw all remaining funds from PokerStars Casino. Withdrawal time is typically 24-72 hours.
Cancel active bonuses
Check if you have any active bonuses at PokerStars Casino. Cancel them or complete wagering requirements before deletion.
Contact customer support
Reach out to PokerStars Casino's support team via live chat or email and request permanent account closure.
Confirm your identity
Support may ask you to verify your identity before processing the deletion request.
Wait for confirmation
PokerStars Casino will process your request and send a confirmation email once your account has been closed.
PokerStars Casino
Tips & Best Practices
- ✓Consider self-exclusion or a temporary cooldown period instead of permanent deletion.
- ✓Withdraw all funds before requesting deletion — you may not be able to recover them after.
- ✓Save any transaction records from PokerStars Casino for your own records before closing the account.
- ✓PokerStars Casino may retain certain data as required by their MGA, UKGC, Multiple State Licenses license obligations.
Frequently Asked Questions
How do I permanently delete my PokerStars Casino account?
Can I reopen my PokerStars Casino account after deletion?
How long does PokerStars Casino account deletion take?
Quick Info
- Founded
- 2001
- License
- MGA, UKGC
- Games
- 3,500
- Withdrawals
- 24-72 hours
- KYC
- Required
- Safety
- 🛡️