Account & Access

How to Delete Your FanDuel Casino Account for Canadian Players

Ana Herrera, Security & Trust Expert
By Ana Herrera
|Updated April 2026

If you've decided to close your FanDuel Casino account, this guide explains the process step by step. Before proceeding, make sure to withdraw any remaining balance.

Account deletion at FanDuel Casino is typically permanent, so consider temporary self-exclusion if you just need a break from gambling.

Key Information

CasinoFanDuel Casino
Self-ExclusionAvailable
Processing Time24-72 hours
Withdrawal FirstRequired
Self-ExclusionConnexOntario, BCLC GameSense

Step-by-Step Guide

1

Withdraw your balance

Before closing your account, withdraw all remaining funds from FanDuel Casino. Withdrawal time is typically 24-48 hours.

2

Cancel active bonuses

Check if you have any active bonuses at FanDuel Casino. Cancel them or complete wagering requirements before deletion.

3

Contact customer support

Reach out to FanDuel Casino's support team via live chat or email and request permanent account closure.

4

Confirm your identity

Support may ask you to verify your identity before processing the deletion request.

5

Wait for confirmation

FanDuel Casino will process your request and send a confirmation email once your account has been closed.

Tips & Best Practices

  • Consider self-exclusion or a temporary cooldown period instead of permanent deletion.
  • Withdraw all funds before requesting deletion — you may not be able to recover them after.
  • Save any transaction records from FanDuel Casino for your own records before closing the account.
  • FanDuel Casino may retain certain data as required by their US State Licenses (NJ, PA, MI, WV, CT) license obligations.
  • Before deleting your account, withdraw any remaining balance via Interac e-Transfer or crypto to your Canadian exchange wallet.
  • If you're in Ontario, you can self-exclude through ConnexOntario's voluntary self-exclusion program, which blocks you from all AGCO-licensed platforms.
  • Under Canadian privacy law (PIPEDA), you have the right to request deletion of your personal data from the casino's records.

Frequently Asked Questions

How do I permanently delete my FanDuel Casino account?
Contact FanDuel Casino's customer support via live chat or email and request permanent account closure. Withdraw all funds first, as you won't be able to access them after deletion.
Can I reopen my FanDuel Casino account after deletion?
Typically no — permanent account closure at FanDuel Casino is irreversible. If you think you might want to return, consider a temporary self-exclusion instead.
How long does FanDuel Casino account deletion take?
Account deletion requests are usually processed within 24-72 hours. You'll receive an email confirmation once complete.
Can I self-exclude from all Canadian-licensed casinos at once?
In Ontario, the ConnexOntario self-exclusion program can block you from all AGCO-licensed iGaming sites. BC players can use BCLC's GameSense voluntary self-exclusion. Offshore casinos must be handled individually since they're not connected to provincial exclusion systems.

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